YOUR INFORMATION

Privacy Policy

Learn how account information, payments, downloads, cookies and website security are handled.

Privacy Policy

This policy explains how 3DPrintFiles.App may collect, use and protect information related to website accounts, purchases, subscriptions and downloads.

Information We May Collect

  • Account details such as name, email address and login information.
  • Order, payment reference and subscription status.
  • Download history, model access and favorites.
  • Browser, device, IP-related security data, timestamps and error logs.
  • Messages sent through email or support channels.

Payment Information

Payments may be processed through third-party payment providers. The website may receive payment status, order reference and limited transaction information required to activate digital access. Complete card or banking credentials are normally handled by the selected payment provider.

Cookies and Session Storage

Cookies, sessions or browser storage may be used for login status, captcha verification, preferences, security controls and website functionality.

How Information Is Used

  • To operate accounts, downloads and purchases.
  • To verify Free, Pro or purchased-model access.
  • To provide customer and payment support.
  • To prevent abuse, unauthorized downloads and account misuse.
  • To improve website reliability and performance.

Data Sharing

We do not sell personal information. Limited information may be shared with hosting, security, email, analytics and payment service providers where necessary to operate the website.

Retention and Security

Information may be retained for account operation, payment records, fraud prevention, legal compliance and customer support. Reasonable security measures are used, but no online system can guarantee complete security.

Your Requests

Users may contact us to request correction or deletion of applicable personal information. Some transaction records may need to be retained for accounting, tax, security or legal purposes.

Last updated: 17 July 2026